Legal
Effective Date: January 1, 2024 Last Updated: January 1, 2024
This section contains the legal documents governing your use of Nebula Block's platform and services. Please review each document carefully.
Documents
Refund Policy — Credit refund eligibility and procedures
Privacy Policy — How we handle your data
Data Policy — Data processing, ownership, and protection
Terms of Service — Platform terms and conditions
Key Points
Refund Policy
Refund requests must be submitted within 24 hours of purchase
Only unused credits are eligible for refund
Submit requests via HelpDesk or email at [email protected]
Privacy Policy
We do not sell your personal information
Industry-standard security measures protect your data
You have the right to access, correct, or delete your personal information
Data Policy
You retain all rights to your data
Customer data is logically isolated from other customers
Data breach notifications are sent within 72 hours
Terms of Service
You are responsible for maintaining account credential confidentiality
All fees are quoted in U.S. Dollars
Governed by the laws of the Province of Quebec, Canada
Contact Information
For questions or concerns regarding any of these policies, please contact us:
Nebula Block HelpDesk: Submit a ticket through our HelpDesk Email: [email protected]
Last updated