> For the complete documentation index, see [llms.txt](https://docs.nebulablock.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nebulablock.com/resources/legal.md).

# Legal

Nebula Block's legal documents: terms of service, privacy policy, data policy, and refund policy.

**Effective Date:** January 1, 2024 **Last Updated:** January 1, 2024

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This section contains the legal documents governing your use of Nebula Block's platform and services. Please review each document carefully.

## Documents

* [Refund Policy](/resources/legal/refund-policy.md) — Credit refund eligibility and procedures
* [Privacy Policy](/resources/legal/privacy-policy.md) — How we handle your data
* [Data Policy](/resources/legal/data-policy.md) — Data processing, ownership, and protection
* [Terms of Service](/resources/legal/terms-of-service.md) — Platform terms and conditions

## Key Points

### Refund Policy

* Refund requests must be submitted within **24 hours** of purchase
* Only **unused credits** are eligible for refund
* Submit requests via HelpDesk or email at **<contact@nebulablock.com>**

### Privacy Policy

* We do **not sell** your personal information
* Industry-standard security measures protect your data
* You have the right to access, correct, or delete your personal information

### Data Policy

* You **retain all rights** to your data
* Customer data is logically isolated from other customers
* Data breach notifications are sent within **72 hours**

### Terms of Service

* You are responsible for maintaining account credential confidentiality
* All fees are quoted in **U.S. Dollars**
* Governed by the laws of the **Province of Quebec, Canada**

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## Contact Information

For questions or concerns regarding any of these policies, please contact us:

**Nebula Block** HelpDesk: Submit a ticket through our HelpDesk Email: <contact@nebulablock.com>